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Terms & Conditions

Last updated: March 2026

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Customer", "you", or "your") and Dealpost ("Company", "we", "us", or "our"), operated under Dealpost Technologies, governing your access to and use of the Dealpost platform at dealpost.co.in and all associated services, APIs, mobile applications, and player software (collectively, the "Service").

1. Acceptance of Terms

By accessing, registering for, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are entering into these Terms on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to these Terms. If you do not agree to these Terms, you must not use the Service.

Your continued use of the Service after any modification to these Terms constitutes acceptance of the updated Terms. We will notify you of material changes via email or in-app notification at least thirty (30) days in advance.

2. Definitions

3. Account Registration

3.1 Eligibility

The Service is available to businesses and individuals who are at least 18 years of age and capable of forming legally binding contracts. By registering, you confirm that the information you provide is accurate, current, and complete.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials, including passwords and API keys. You agree to immediately notify Dealpost of any unauthorized use of your account. Authentication is managed through our identity provider (Keycloak-based OIDC), and you must not share, transfer, or delegate access credentials to unauthorized parties.

3.3 Account Verification

We may require identity verification (KYC) for certain features, particularly those involving financial transactions, payouts, or programmatic advertising. Failure to complete verification may result in restricted access to specific features.

4. Subscription & Licensing Terms

4.1 Subscription Plans

Dealpost offers tiered subscription plans based on the number of screens, modules, storage capacity, and support levels. Plan details, pricing, and feature availability are published on our website and within the Platform. All plans are subject to the Fair Use Policy described in Section 8.

4.2 Screen Licensing

Each screen connected to the Platform requires a valid screen license. Licenses are issued per-screen, per-month (or per-annum, based on your plan). Volume discounts apply at defined tiers. Unlicensed screens will be suspended after a grace period of seven (7) days.

4.3 Module Marketplace

Additional modules beyond your base plan may be purchased individually or as bundles through the Module Marketplace. Module entitlements are tied to your Tenant and are non-transferable between tenants.

4.4 Free Trial

New accounts may receive a free trial period of seven (7) days with access to selected features. At the end of the trial, you must subscribe to a paid plan to continue using the Service. Trial accounts that are not converted will be suspended and data will be retained for thirty (30) days before deletion.

5. Permitted Use

You are granted a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business operations in accordance with your Subscription Plan. Permitted uses include:

6. Prohibited Use

You agree not to, and will not permit any third party to:

7. Intellectual Property

7.1 Platform Ownership

The Service, including all software, algorithms, computer vision models, user interfaces, documentation, APIs, and underlying technology, is and remains the exclusive property of Dealpost Technologies. These Terms do not grant you any ownership rights in the Service.

7.2 Trademarks

The Dealpost name, logo, and all related marks are trademarks of Dealpost Technologies. You may not use our trademarks without prior written consent, except as reasonably necessary to describe your use of the Service.

7.3 Feedback

If you provide suggestions, feature requests, or other feedback regarding the Service, you grant Dealpost an irrevocable, perpetual, royalty-free license to use, modify, and incorporate such feedback into the Service without obligation to you.

8. User Content & Data

8.1 Data Ownership

You own your data. All content, media assets, configurations, audience data, and business information you upload or generate through the Service ("Customer Data") remains your exclusive property. Dealpost does not claim any ownership rights over Customer Data.

8.2 License to Process

You grant Dealpost a limited license to host, store, process, transcode, and display your Customer Data solely for the purpose of providing and improving the Service. This license terminates when you delete the data or when your account is terminated.

8.3 Multi-Tenant Isolation

Customer Data is logically isolated within our multi-tenant architecture. Each Tenant's data is segregated at the application and database level. No other tenant, user, or third party can access your data unless you explicitly grant permission (e.g., sharing inventory with brand partners through the marketplace).

8.4 Data Portability

You may export your Customer Data at any time through the Platform's export features or via the API. Upon account termination, we will make your data available for export for thirty (30) days. After this period, data will be permanently deleted.

8.5 Aggregated & Anonymized Data

Dealpost may use anonymized, aggregated data derived from your use of the Service for analytical purposes, benchmarking, product improvement, and research. Such data will never identify you, your tenant, or any individual.

8.6 Computer Vision & Audience Data

Audience measurement data collected through camera-based analytics is processed on-device (edge computing) by default. Raw image data is never stored or transmitted to our servers unless you explicitly enable cloud snapshot features. All audience data is anonymized and aggregated — no personally identifiable information is collected or retained.

9. API Usage & Fair Use Policy

9.1 API Rate Limits

API access is subject to rate limits based on your Subscription Plan:

Plan TierRequests / MinuteDaily Limit
Starter6050,000
Professional300500,000
Enterprise1,000Unlimited*

*Enterprise plans have soft limits subject to reasonable use. Dealpost reserves the right to throttle or suspend API access that adversely impacts Service performance for other tenants.

9.2 Fair Use

All plans are subject to fair use. Activities that constitute unfair use include, but are not limited to: excessive API polling, bulk data scraping, operating significantly more screens than licensed, using storage far beyond your plan's allocation, or generating artificial impressions or audience data. We will notify you before taking any enforcement action and provide a reasonable opportunity to remedy the situation.

10. Service Availability & SLA

10.1 Uptime Target

Dealpost targets 99.9% monthly uptime for the core Platform services (API, Vendor Portal, Ops Console, Brand Portal). This target excludes scheduled maintenance, force majeure events, and customer-side connectivity issues.

10.2 Scheduled Maintenance

We will provide at least forty-eight (48) hours' notice for scheduled maintenance. Maintenance windows will be scheduled during off-peak hours whenever possible.

10.3 Service Credits

If the monthly uptime falls below the SLA target, eligible customers on Professional and Enterprise plans may request service credits. Credit amounts are proportional to the duration of the outage and are capped at 30% of that month's subscription fee. Service credits are your sole and exclusive remedy for any failure to meet the SLA.

10.4 Player Offline Capability

Dealpost player applications (Android, Tizen, webOS, Web) are designed to operate offline using cached content. Service unavailability does not necessarily impact screen playback if content has been previously synced.

11. Payment Terms

11.1 Pricing & Currency

All prices are listed in Indian Rupees (INR) for domestic customers and US Dollars (USD) for international customers, unless otherwise agreed. Prices are exclusive of applicable taxes (GST, VAT, or equivalent) unless explicitly stated.

11.2 Payment Processing

Payments are processed through Razorpay (for Indian customers) and internationally recognized payment gateways (for international customers). All payment processing is PCI-DSS compliant. Dealpost does not store credit card numbers or sensitive payment credentials on its servers.

11.3 Billing Cycle

Subscriptions are billed monthly or annually, based on your chosen plan. Invoices are generated at the beginning of each billing cycle and payment is due within seven (7) days of invoice date. Overdue payments may incur a late fee of 1.5% per month on the outstanding balance.

11.4 Auto-Renewal

All subscriptions automatically renew at the end of each billing cycle unless you cancel at least seven (7) days before the renewal date. You may cancel auto-renewal through the Platform settings or by contacting our support team. Upon cancellation, your subscription remains active until the end of the current billing period.

11.5 Refunds

Subscription fees are generally non-refundable. However, if you cancel within seven (7) days of your initial subscription purchase (not renewal) and have not used the Service beyond the trial scope, you may request a full refund. Module marketplace purchases are non-refundable once activated.

11.6 Price Changes

Dealpost may adjust pricing with at least sixty (60) days' prior written notice. Price changes will take effect at the start of your next billing cycle following the notice period. If you do not agree to a price change, you may cancel your subscription before it takes effect.

12. Termination

12.1 Termination by Customer

You may terminate your account at any time through the Platform settings or by sending written notice to hello@dealpost.co.in. Termination takes effect at the end of the current billing period. No refund will be issued for the remaining period.

12.2 Termination by Dealpost

Dealpost may suspend or terminate your account immediately if you:

We will provide reasonable notice before termination where practicable, except in cases of security threats or legal violations requiring immediate action.

12.3 Effect of Termination

Upon termination: (a) your access to the Service will cease; (b) all screen licenses will be revoked; (c) your Customer Data will be available for export for thirty (30) days; (d) after the export period, all Customer Data will be permanently and irrecoverably deleted from our systems; (e) any outstanding payment obligations survive termination.

13. Cloud Infrastructure & Security

13.1 Infrastructure

The Service is hosted on enterprise-grade cloud infrastructure with redundancy, automated backups, and disaster recovery capabilities. Our infrastructure is designed for high availability and horizontal scalability.

13.2 Encryption

All data is encrypted in transit using TLS 1.2 or higher. Data at rest is encrypted using AES-256 encryption. API keys and credentials are hashed using industry-standard algorithms and are never stored in plaintext.

13.3 Data Residency

By default, Customer Data is stored in data centers located in India. Enterprise customers may request specific data residency arrangements in jurisdictions where Dealpost maintains infrastructure partnerships, subject to a separate Data Processing Agreement (DPA).

13.4 Compliance

Dealpost maintains security practices aligned with industry standards. We regularly assess our security posture and work toward formal compliance certifications. Specific compliance documentation is available to Enterprise customers upon request under NDA.

14. Limitation of Liability

Important: Please read this section carefully as it limits the liability of Dealpost Technologies.

To the maximum extent permitted by applicable law:

15. Indemnification

You agree to indemnify, defend, and hold harmless Dealpost, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

16. Governing Law & Dispute Resolution

16.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

16.2 Dispute Resolution

Any dispute arising out of or in connection with these Terms shall be resolved as follows:

  1. Negotiation: The parties shall first attempt to resolve the dispute through good-faith negotiation within thirty (30) days of written notice.
  2. Arbitration: If negotiation fails, the dispute shall be referred to and finally resolved by arbitration administered in Bangalore, Karnataka, India, in accordance with the Arbitration and Conciliation Act, 1996 (as amended). The arbitration shall be conducted by a sole arbitrator mutually agreed upon by the parties. The language of arbitration shall be English. The arbitrator's award shall be final and binding.
  3. Injunctive Relief: Nothing in this section prevents either party from seeking injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property rights or confidential information.

16.3 International Users

If you are accessing the Service from outside India, you are responsible for compliance with all applicable local laws. These Terms are governed by Indian law, but we acknowledge that certain local consumer protection, data protection, and privacy regulations may apply to you in addition to these Terms. Where local law grants you rights that cannot be contractually waived, those rights shall prevail.

17. Force Majeure

Dealpost shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to: natural disasters, pandemics, government actions, war, terrorism, civil unrest, power outages, internet or telecommunications failures, cyber-attacks, and failures of third-party cloud infrastructure providers. In the event of a force majeure lasting more than sixty (60) days, either party may terminate these Terms with written notice.

18. Modifications to Terms

Dealpost reserves the right to modify these Terms at any time. Material changes will be communicated via email to the account owner and/or through a prominent notice within the Platform at least thirty (30) days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the modified Terms. If you disagree with any changes, you may terminate your account before the effective date.

19. Confidentiality

Each party agrees to keep confidential any non-public information disclosed by the other party in connection with the Service, including but not limited to business strategies, pricing, technical specifications, and customer data. This obligation survives termination of these Terms for a period of three (3) years.

20. Miscellaneous

20.1 Entire Agreement

These Terms, together with the Privacy Policy and any applicable order forms, Service Level Agreements, or Data Processing Agreements, constitute the entire agreement between you and Dealpost regarding the Service and supersede all prior agreements, understandings, and communications.

20.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

20.3 Waiver

No failure or delay by Dealpost in exercising any right under these Terms shall constitute a waiver of that right. A waiver of any provision shall not be deemed a waiver of any other provision.

20.4 Assignment

You may not assign or transfer these Terms or your rights under them without Dealpost's prior written consent. Dealpost may assign these Terms in connection with a merger, acquisition, or sale of substantially all of its assets.

20.5 Notices

All legal notices to Dealpost must be sent in writing to hello@dealpost.co.in. Notices to you will be sent to the email address associated with your account.

20.6 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights in any individual or entity that is not a party to these Terms.

20.7 Survival

Sections relating to intellectual property, limitation of liability, indemnification, confidentiality, governing law, and any other provisions that by their nature should survive, shall survive termination of these Terms.

21. Contact Information

If you have any questions about these Terms, please contact us: